Documentation · Account · Updated 2026-09-12n

Terms, privacy and cookies

Terms and Privacy live in the footer. An admin can replace them with a CMS page on the same slug. The cookie banner is short: accept is stored in the browser, the link goes to Privacy.

Forms (register, contact, chat, leads) require a GDPR tick. The LAI chat stores name, email, phone and the thread for the session and for staff — it is not anonymous.

Terms Privacy Accept

Where the copy lives

Footer → Terms and Privacy. A different wording means CMS overlays the slug. That is intended.

This documentation explains the product. It does not replace the contract. On conflict, Terms win.

What data we touch

Account (including Google id if you use Google sign-in), sites, leads, LAI chat, payment receipts (no full card number in demo). Export/delete from Profile, handled manually.

Cookies

Login session, locale, banner accept, LAI chat token (~2 hours). No ad network by default. Customer-site analytics are first-party counters.

Step by step

1

Read

Footer → both legal pages in your language.

2

Consent on forms

Required. Same idea in chat and on your site form.

3

Rights

Profile → GDPR, or Contact if you have no login.

Watch-outs

Do not paste customer personal data into tickets unless needed to fix the issue.

The banner does not return after Accept in that browser (localStorage).

Related

Profile, language and GDPR Name, phone, avatar, password. Language switches the whole UI. Guests use BG / EN / DE in the header. Signed-in users also store it on the profile. Chat with LAI the dog Bottom-right Help opens LAI on public pages and on the dashboard after login. Guests give name and email first (phone optional + GDPR). Signed-in users are greeted with the account name. Prepared answers are short, with a Read more link into this documentation. Leads The public form lands here and emails the owner. Search by name and phone, filter by site. Archive hides finished rows without deleting them. Sign up and log in Create an account from Register, Google sign-in (when enabled), or inside paid checkout. Email + password login, forgot-password and email verification also exist. Google accounts skip the verify screen. Unverified password accounts stop on the verify screen.

Open privacy