Documentation · Start · Updated 2026-09-12n
Chat with LAI the dog
Bottom-right Help opens LAI on public pages and on the dashboard after login. Guests give name and email first (phone optional + GDPR). Signed-in users are greeted with the account name. Prepared answers are short, with a Read more link into this documentation.
The session lasts about two hours from last activity (admin can change the hours). Then it starts over. It is not a ticket. Hidden on Contact.
Starting
LAI introduces itself, then guests enter name*, email* and optional phone. GDPR is required. On the dashboard that step is skipped — the account name and email are used.
Then: “Hello, {name}! What is the question about?” First pick a topic — site, Make me, domain or other. Then ready questions for that topic appear, one per row. You can also type.
Prepared answers and Read more
Each chip has a short answer — a few sentences, not a wall of text. Under it: a link to the matching docs article (price → Plan and checkout).
Admins edit questions under Clients → LAI chat → Topics, including the category (site / Make me / domain / other) and which docs page to open. Keep answers short; detail lives here.
Free text and AI
Typed questions match keywords first. A hit returns the same short answer plus the docs link.
Otherwise AI (Groq / Gemini / Cloudflare) answers only from those facts. If unsure — Contact.
Did that help, rating, off switch
After an answer: Did that help? Yes continues. No → Contact plus stars. End chat / New chat are at the bottom.
Admins see name, email, phone, locale, preview, rating and the thread. The same screen can disable the widget site-wide — public pages and dashboard.
Step by step
1
Open
LAI is bottom-right on Home, Features, Pricing, Templates, docs, and the dashboard after login. Hidden on Contact.
2
Introduce yourself
Guest: name and email required, phone optional, tick GDPR. Signed in: skipped.
3
Ask
First a topic, then one question per row — or type. Read the short answer, then Read more for the full steps.
4
If it is not enough
No → Contact. Rate with stars. Never send a password or card number.
Watch-outs
The session lives in this browser for about two hours. Another device starts fresh.
Stuck domain, invoice or login: Contact or a ticket after sign-in — not the chat.
