Documentation · Operate · Updated 2026-09-11r

Leads

The public form lands here and emails the owner. Search by name and phone, filter by site. Archive hides finished rows without deleting them.

WhatsApp, Viber and calls skip this table. Monthly cap follows the plan. At the cap visitors see a message, not a silent fail.

Open lead Mark handled Filter

List and status

Rows: name, phone, site, status, excerpt. Mark handled to clear the nav badge. History stays.

Several sites? Check which one sent it. Notes on the right are private.

The site form

Contact section must be visible. A honeypot drops bots.

The GDPR tick includes a link to the lai.bg privacy page on the main platform. New-lead mail goes to the account email immediately, with Call / Viber / WhatsApp buttons to the customer number. The visitor sees a thank-you page. Limits live under Usage / Billing.

Step by step

1

Check the section

Contact visible in the builder. Publish.

2

Send a test

View site, submit the form with your email.

3

Open in the dashboard

Leads → the row. Change status after you call.

Watch-outs

Empty list is usually a hidden Contact section.

Do not answer leads inside the marketing LAI chat — that is the platform, not your site.

Related

Mobile site and calls The site is mobile-first. Call, WhatsApp and Viber are thumb buttons. The editor has a Phone preview — use it before Publish. Publishing and URL A draft is only yours. Publish makes it available at /s/{slug}. An active custom domain serves the same site. Unpublish returns to draft without deleting copy. Plans and checkout Free is 0.00, no card. Paid plans use a card. After payment you get a PDF receipt by email and under Billing. Guests register in the same checkout form. Dashboard First screen after login: greeting, a dark Make me button and a white studio tile, then tiles for docs, leads and domains and your sites with a small thumbnail. On a computer the menu is one row. On a phone it is the button top-right — Home, Dashboard, Make me, Websites, Leads, Domains, Billing, Profile, Help, language and Log out. New site is a button on the dashboard / Websites, not a nav item. Documentation is the tile and this public guide. Bottom-right is the same LAI chat as on the public site.

Open leads